Reason of review: Comment the review as Lovesac verified representative. When you buy a Lovesac product, you won’t have to worry. After reading reviews, after dealing with HORRIBLE customer service, after seeing the C+ rating and lack of movement on Lovesac’s part to get better carrier service makes them far below a C. Customers think the pricing is a little high, but still, think their products are worth paying for. User Reviews. If you want your response Switch the Covers on Sacs to match a room makeover, or add Seats and Sides to your Sactionals to accommodate a growing family. If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. Great Comment! With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Next, we'll go through their Moviesac:. Be part of #Lovesac! Private messages do not impact your company rating. Lovesacs are a good product. Please note that Shrink Kits require the use of a shop vac. This is provided free of charge by calling our service line at 888-636-1223. If you paid in a showroom with cash, refunds will be issued via a corporate check sent to the shipping address on file. Our foam-filled bean bag-style chairs are 100 percent made in the United States. This means as your needs change over time, our pieces can adapt to fit them. The website also notes the following: “The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids.” No one ever answers that phone. Upon purchase, every Lovesac product is automatically registered and your warranty is activated. We wanted — nay, we needed — a new couch. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. Clear All. Write a private message as Lovesac verified representative. Please note: We will only send return shipping boxes for Sactionals Seat and/or Side Inserts, if requested. Now a couple weeks later and no response from them. The Sacs are amazing and are extremely comfortable. A Lovesac Sactional Review: The Sactional comes from Lovesac, the company behind the soft-as-a-cloud Sacs that are dorm-room must-haves for many rising college students. Sac Duffels are for transportation only, Lovesac does not replace soiled duffels. Your claim will be answered within 5 to 7 business days. We enjoyed reviewing Lovesac and think this brand is a great choice for shoppers who are: Comfortable with shipping over delivery and capable of setup on their own without professional assistance. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All ALL of the cushions had fallen apart and one cover the zipper broke. PissedConsumer837867. Angry Customer. Returns for Seat Cover Sets must also include all 3 components. They are durable and very comfortable. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Check the complaint history, rating and reviews on this company. Read reviews of the best home warranty companies of 2021 from U.S. News & World Report. 65 customer reviews of Lovesac. Find out which home warranty plans are the best for your situation. Review #837867 is a subjective opinion of We also offer the only Lifetime Warranty in the bean bag industry. 479.2k Followers, 182 Following, 1,100 Posts - See Instagram photos and videos from Lovesac (@lovesac) Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Lovesac reviews (www.lovesac.com): HORRIBLE HORRIBLE HORRIBLE. Please type your name, order number, and "Warranty" in the subject line of your email.For your warranty claim to be reviewed, include the following in your email: Please note: If you would like to purchase Durafoam®, you must have the original proof of your Sac Insert purchase. All returns from Canada are subject to a shipping fee. There products are expensive pieces of junk that have no warranty. Where it’s made: U.S.A & China; Real Lovesac Customer Reviews. To make things even easier, we’ve broken down the different warranties by product so you can clearly understand the warranty for your Lovesac purchase. Find helpful customer reviews and review ratings for LoveSac SuperSac KhakiSac at Amazon.com. Search job titles. Find Reviews Filter. The Hunt for New Furniture. Read honest and unbiased product reviews from our users. I didn't hear from them so in February I contacted them and they said as soon as they get in their outdoor sectionals in which would be beginning of March they would send me mine. Username and password will be sent to you via email. What is the Best Affordable, Best Inexpensive, Best Cheap Brands to Buy. Lovesac Sactional Review : My Recommendation After 4 Years. The warranty covers for 3- or 5-years, depending on the type of fabric. Any shipping and/or delivery fees are non-refundable. Warranty: Lifetime for hard inserts. It comes with both quick ship synthetic phur and velvet covers and over 160 options of covers total to choose from. Lovesac Reviews. Lovesac offers a five-year warranty for down blend cushions. Please contact us via email at customerlove@lovesac.com. Please allow 14 business days to process the refund via corporate check. Updated Nov 19, 2020. Product or Service Mentioned: 0 complaints for Lovesac. You will know What is the best Lovesac Customer Service on the market? Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion. Hi Lovelies! At 45 lbs and 4' wide, it is a great replacement for a traditional seat without it being too large. Customers have stated the sactionals are very user-friendly and easy to put together. The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. Last updated on May 8th, 2020, Editor’s Note: This post contains affiliate links, which means I receive a commission if you make a purchase using these links. I worked really close to the food court so I wouldn't have to walk too far to get a burger. Need more details? Floor models are not eligible for warranty and are final sale. A free inside look at company reviews and salaries posted anonymously by employees. Business Details This is a multi-location business. Eligible merchandise may be returned within 60 days from the date you received it for a full refund or exchange. As per the company, Lovesoft is an embodiment of luxury, softness, and suppleness. 217 Lovesac reviews. Order Your Comfy Sack Today! Many of the customer reviews are positive reviews. LoveSac Alternative Furniture Co. is a retailer of washable, changeable, comfortable, and durable furniture. Their customer service is terrible with rude phone operators and cold, accusatory emails. Lovesac Sactional: The Review. Gift Cards also cannot be returned. We're not saying they aren't, but as we explain on our Xorbee vs. Lovesac page, our product uses higher quality foam that's sorted by hand. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. While the Sacs are relaxed and casual, Lovesac Sactionals are a little more mature and sophisticated—but just as comfortable. If there is a problem, we fix it. Get contact details that poster left for the company. For the best experience on our site, be sure to turn on Javascript in your browser. A typical day involves reaching out to clients, looking for commitments to purchase. Lovesac - Lifetime warranty is a joke Aug 21, 2018 @ Pissed Consumer 207 Lovesac reviews. Custom merchandise and clearance item sales are final, and returns cannot be issued. So I contacted them via email and got a response back that said they discontinued the style I bought and they are looking for someone to make my cushions. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. A free inside look at company reviews and salaries posted anonymously by employees. Missing parts of order for 7 months, no reply from customer service. The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. Lovesac Sofa. Read real customer ratings and reviews or write your own. If you wish that your prior post be removed, submit a notarized letter. The old one is sporting a dip so deep that only the dog can curl up comfortably. Compared to: Lovesac One Reddit user, bougahleebooyas says: Customer Reviews. Where Lovesac Comes up short, is in their ability to create a Universal Culture for continued success. Warranty issue. Share your voice on ResellerRatings.com Proof of purchase is required for all returns and refunds. Made in the USA. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. As the product was very expensive and a non-necessity, most of the people who came in just wanted to sit on the bean bags. 3 reviews of Lovesac "This company doesn't honor the promotions that they advertise on their website, in mass emails, and on Facebook. The Outside: The Moviesac is rated as a two-person bean bag chair, but may be best for one larger person. When I contacted customer service in mid December they told me they would replace them. Thousand of people ordered from them using individualized coupon codes and they canceled 100% of the orders because they got more orders than they anticipated. A picture of the product's batch number (, Please note: If you would like to purchase Durafoam. There are some glowing reviews on the internet about lovesac sofa, which are the proof that a lovesac sactional is truly worth it is salt. Would You Like to Convert It Into Review? Sactionals are specially designed to adapt to your changing needs and evolving tastes. March came and went and no news from Love Sac. Lovesac makes some of the best furniture on the Planet. Avoid if you value warranty and guarantees. LoveSac is owned and operated by LoveSac Corporation. Check us out and see why both Apple Computers and Zazzle.com chose our bean bags over LoveSac to outfit the Apple Corporate Headquarters. We are processing your message. Boxes of Durafoam® for purchase are limited to 2 per customer. ... Megh kept stopping in the local Lovesac store, though, “just to sit down for a few minutes”. Love soft: a material uniquely designed by Lovesac keeps your pillows lofty all year round without the need to fluff them. For full details visit the disclosures page. We've compiled a list of the Best Lovesac Customer Service of 2019 to buy, including Top (Highest) Rated Lovesac Customer Service Reviews on Amazon.com, eBay, Walmart, Best Buy, Reddit. It was an honor, and an ego boost to sell their Product. Must be first-time purchase. After you receive the shipping labels, you have 7 days to return your merchandise. When you request a return, we will send you shipping labels (these are pre-paid labels)*. You will be automatically registered on our site. WOW thank you for information!! Designed for Life™ products also come with peace of mind. Oh and by the way their 888 number is a joke as well. Lovesac review from Sarasota, Florida rated 1.0/5.0 with 1 Comment: I bought an outdoor sectional for over $2500 and at the end of the summer I changed the covers. You will be able to edit the text before publishing. If you have any questions, feel free to chat with us or call 1-888-636-1223. So I recently bought a The Big One LoveSac as a reward for some achievements. 1,207 reviews for Lovesac, rated 1.00 stars. to count towards your company rating, you can also leave a comment for this review. I bought an outdoor sectional for over $2500 and at the end of the summer I changed the covers. Terms & Conditions *Minimum of $350 purchase required. This program is only available to United States residents. Joybird backs this up with a lifetime warranty on the foundational pieces of their furniture items, i.e. Despite this, LoveSac complaints reveal that many customers experience challenges in making warranty claims. Sac Duffels are for transportation only, Lovesac does not replace soiled duffels. Lovesac is rated with a BBB rating from Business Consumer Alliance as of 12/7/2020. the wood and steel that represent the interior structure of their items. Lovesac furniture is Designed for Life™. Lovesac sofas are an investment as they are quite expensive, so it makes complete sense to know what other people think of these sofas. If you are returning a Sactionals Seat Insert Set, you must return all 3 components: the Seat Frame, the Seat Cushion, and the Back Pillow. You'll be the first to know about our sales, new products, offers & more. Sales person ordered wrong items. The store will not work correctly in the case when cookies are disabled. Warning: No LoveSac Warranty On Sacs Sold Through Overstock 7.8.09 8:50 PM EDT By Laura Northrup @lnorthrup furniture beanbag chairs lovesac lounge chairs comfy fluffy One of the best Furniture Stores, Retail business at 132 Christiana Mall, Christiana DE, 19702. An 8-foot Comfy Sack has a wider range of colors and fabrics, all for a fraction of the cost of The BigOne. Bad part. 3-5 years for soft inserts and covers. Typically, a work day at LoveSac involved fluffing up the "Sacs," teaching customers about the many different furnishing options of the "Sactionals" furniture and working the cash register. Poor customer service. Additionally, our 8-foot Comfy Sack is made to last; that’s why it comes with a free 5-year no-hassle warranty. After that, it's in our hands. You can try to reach review author by writing a comment to the review or try one of our business solutions. * All pricing and LoveSac measurements, warranty and prices were taken from LoveSac.com on February 3, 2018. It's been a while. No questions asked. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. Thank You for Your Reply! I don't have kids and the cushions were stored under cover. I was planning to buy a new couch but after I read this that’s a big NO..

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