The flight in this article was from Barbados back to the U.K. in early November. My true passion has always been travelling in luxury for the lowest possible price. Virgin Australia business class upgrades on transcontinental flights start from 9,900 points for a flexible economy ticket. It felt safe, fun, stuffing and enjoyable. Back to the 787, and you’ll find 31 flat-bed business class seats in a 1-1-1 format. However, there was also an individually wrapped bread roll and cheese with crackers making it more than enough food for most people. Virgin Airlines Business Class benefits One of the longest fully flat beds in Business Class, up to 82” in length and 33” width, with full lumbar support and soft leather exterior • Seat comes with its own ottoman which doubles as a seat for a guest, so business can be done with a colleague, or a drink can be shared with a friend That’s the main bad news: there were between 5-8 people in Upper Class on flights which would typically be oversold, showing just how hard it is for airlines right now. Overall, Virgin Atlantic has done a great job of walking the line between safety and ensuring a premium product for their business class customers. For now, this means you’ll find Virgin Atlantic immediately upon entering Heathrow T2, where you’d struggle to miss the well placed desk. Jayne Hrdlicka, who started in the role of Virgin Australia Group chief executive on Wednesday, has launched a strategic review of the airline's business class … The Plaza Premium T2 space is surprisingly nice. Virgin Atlantic’s new business class seat lacks storage. Save my name, email, and website in this browser for the next time I comment. Given that they follow the same government guidelines, it's incredible how much they differ between airlines! I am based in the UK but normally spend a lot of my time flying round the world. This Boeing 787 had the older Virgin Atlantic seats, which flip over into a flatbed. Wine was served in the usual crystal glasses, tray tables were dressed with the usual cloth table setting, the beloved ‘Wilbur & Orville’ salt and pepper shakers live on, and everything but the main course was plated on actual dishes, with real cutlery too. This time around, Virgin Australia can’t even call it a Luke Mangan inspired chickpea mix. The first thing I was thrilled to see was that pillows and bedding were in tact, to pre covid-19 levels. The breakfast was also impressive with three main courses: full English, banana pancakes, or a roasted pepper omelet. Whenever that change to testing meaningfully happens, expect Virgin and other airlines previously based in T3 to make their way back home. The cabin was around 40% full, and seats had been blocked between traveling parties. A pastry and fresh fruit salad accompanied the main course. After a quick stroll across the tarmac to the Boeing 787 aircraft, it was time to see what the pre-departure experience was like. With a range of cabin classes available with Virgin Atlantic, you can design the way want to fly, so take a look at all the different cabins and seating options. Yes. Today’s Airfare of the Day goes to Virgin Atlantic and their business class promotional round-trip fares between Paris (CDG), France and New York (JFK), USA. Virgin Staff and (kosher) food were all excellent. The one exception was the main course main dish, which was served in a sealed box from the caterer. Pre-departure it’s bottled water, but once airborne I was ecstatic to see a proper drink trolley come around, with full sized bottles of wine, booze and champagne. Same cabin, same uniforms, just some extra masks. Gordon “Butch” Stewart Changed The Way The World Went On Vacation, Hawaii: Kauai Launches Two Ways For Travelers To Avoid Quarantine, 2021 Luxury Hotel Openings, Live Abroad Inexpensively, Emirates’ New Business Class And More. I have spent 27 years working in the travel industry with a large proportion of that spent working in Air Traffic Control. Virgin Atlantic now have a new Upper Class Suite which feature on their Airbus 350s. Last time I flew with them I flew in premium economy. With a 1-2-1 configuration, Virgin business class passengers still receive direct aisle access from all their Upper Class seats, but with the new design, all the seats are forward facing meaning more privacy and better views for window seats. A slightly less fun addition was the new ubiquitous airline "hygiene" pack, which contained wipes, hand gel, and face masks. There was complimentary WiFi which worked fine. Wi-fi was available and, although a little patchy at times, was reasonable value at $19.95 (£14.99) for 150mb. I’d say that’s a good thing, because the flying experience is nowhere near as changed or different as many would expect. Virgin Atlantic Upper Class Final Thoughts. Drinks were served from proper glasses even if they were standard airline glasses rather than the usual Virgin stemless wine glasses. © 2021 Forbes Media LLC. Your email address will not be published. There was no actual champagne, but instead, there was prosecco or the excellent English sparkling wine, Hattingley Valley. Even though the server responded OK, it is possible the submission was not processed. Virgin Australia’s 737 business class. For the time being, Virgin operates out of T2 at Heathrow, rather than their home base at T3, which features the Upper Class Wing and famed Clubhouse Lounge. The hot main courses are served in disposable cardboard containers. I never understood Virgin’s upper class seats on any of their planes. Fortunately, the renowned Virgin Atlantic plane-shaped salt and pepper shake were still on the tray. Among other changes, the beds will no longer need flipping and the bar will become a lounge. It was very clean and bright and cheerful. To enjoy our Inflight Entertainment on offer, guests should ensure they have updated their device to its latest software with iOS 11 & Android 7 being the minimum versions. This consisted of a small range of snacks, such as sandwiches and crisps. You can not relax in the seat. They lack any substantial storage space at the seat and can be quite hard when in bed mode. Onboard our Boeing 737 aircraft will also enjoy a comfort pack**, containing a blanket and pillow, and stylish amenities*. Fare Details: Travel restrictions: No travel end date. Maybe once a vaccine emerges, but even then…. Not Clubhouse nice by any means, but still nice, and the food wasn’t half bad. After a taxi to the runway by tug, which seemed more extended than for a flight departing Heathrow, it was finally time to get airborne. After a quick contactless scan, it was time to board. Virgin have tried to walk the delicate balance of Covid safety with customer experience. Some airlines are back, others are not, and it’s just hard to know what to expect these days. Please contact the developer of this form processor to improve this message. Based in locked down London, Virgin Atlantic, like many airlines has been forced to make changes which are noticeable instantly. If you ever find these "falling" into your carry-on, it's highly advised to empty them first unless you want a bag full of salt and pepper! Many had only recently returned from furlough, and having spent a few nights in Barbados, they were all in high spirits. Initially, these were not quite dark enough to block light entirely, but recent 787 models have had windows that have a darker setting. Sweden Ushers In Pandemic Law, Announces New Restrictions, The Hon. Noise-cancelling headphones were also provided at each seat. Opinions expressed by Forbes Contributors are their own. Flight Review: Virgin Atlantic's New A350 Upper Class || It's Awesome... Virgin Atlantic A350: Best Seats In Upper Class, Premium And Economy, Kauai's New 'Resort Bubbles' Reboot Island Travel, British Airways Launches 'Buy Before You Fly' Food With Tom Kerridge, Hot Deal: £1270 Business Class London To Seychelles With Qatar Airways, Don't Worry Y'all, 2022 Already Has A Nudist Cruise Scheduled, Korean Air Impressively Delays Points Devaluations To 2023. Following a successful kidney transplant in 2016, I decided to turn my hobby into a full-time job and launched my blog Turning Left for Less about luxury travel for less. On board, there’s not much else to talk about, at least not in any meaningful way. The seats in business class cabins are arranged in different ways. The team, who I must say was about as friendly and welcoming as can be, were around quickly to take meal orders. I certainly wasn’t going to be happy with a ziplock bag and a peanut butter and jelly sandwich, no matter how enjoyable one may be. I missed the Virgin Clubhouse for sure, but I was impressed with how Virgin has adapted, without compromising on things purely for the reason of cutting costs. At the boarding gate, there was something comfortable and soothing about still seeing the same – famed Vivienne Westwood red coats. Upgrade to Business Class on Virgin in 2020. The service started with a welcome drink. Virgin companies encourage employees to bring their personality to work, and it shone through on this flight. It’s not a big deal, but it’s a nice acknowledgement of the weird times we’re all living in. With so few people (sadly) flying, the extra space gave me great peace of mind when traveling to catch up with family and being able to enjoy the finer points like multi course meals and business class level wines made it feel all that much more “normal”. “From this week, our business class guests will enjoy a selection of tea, coffee, wine, beer, and soft drinks onboard, and from next week they’ll also enjoy a more substantial food offering,” Virgin Australia’s spokesperson said. His adventures take him all over the globe, often spanning over 200,000 miles a year and his travel exploits are regularly... These famously say underneath "pinched from Virgin Atlantic." The 737s are outfitted with eight business class recliner seats, in two rows of a 2-2 configuration. I would fly again with Virgin during COVID without any hesitation. Why don’t they make it recline like every other business class seat. Perhaps that is the best way of summing up Virgin Australia’s radical upgrade of its international fleet of Boeing 777-300ERs. 24/7 Live Support. Would Virgin Atlantic Upper Class just be a bigger seat and a nicer blanket during covid-19, or the same fun and jazzy experience that made travel feel like something special, and something more. Virgin Business Class Refresh Coming End 2019. The Caribbean yakitori chicken looked something of a mess, but was similar to a very flavorful Bajan version of an Indian biryani rice dish. BUSINESS CLASS CABIN Virgin Atlantic’s A350 aircraft features one large Business (“Upper”) Class cabin, which is located in the plane’s front section. If you’re not lucky enough to get the flagship A350, you’ll get the 787 Dreamliner, which offers the old Upper Class seats, but with a much better cabin experience, and gigantic windows. Part 1 of our A350 Upper Class Suite review can be found here . Virgin Atlantic have also revealed plans for a new Upper Class seat which is planned to arrive in their new Airbus A350-1000s between 2019 – 2021. The cheese board was laughing cow triangles. Private Cabins In Coastal Settings And U.S. National Parks: Safe, Cozy, And Far From Chaos, Food To Look Forward To: My Favorite Restaurants Of 2020, A Cultural Betrayal By Venice’s Mayor Leaves Residents Furious. The crew was eager to make up beds for passengers while you got yourself ready for bed with the help of the Ren toiletries provided in the washrooms. Upgrades to a business class ticket for a long-haul international flights. ), and the menu was extensive, with the option to have light snacks, hot dinner, and/or hot breakfast. Some business class cabins feature self-contained seats that resemble suites typical of first class. I just don’t get the logic of making your product – aka your flying experience worse when you’re fighting to stay in business. Not in business class. Is This The Best Private Club In America? My areas of expertise are airline and hotel loyalty, all things British Airways and oneworld, as well as how to stay in the finest hotels for less. Great to read that you have met her. *Amenity Kits only offered on flights departing between 1900-0259. I have spent 27 years working in the travel industry with a large proportion of that spent working in Air Traffic Control. Passengers can control how much light enters their window with a push of a button. Virgin Atlantic always offered one of the best and most enjoyable ways to fly business class with Upper Class, the cabin originally launched by Richard Branson to bring first class features to the business class cabin, and as an avid flyer, I was really curious to see if the things I enjoyed before still existed today. Virgin Australia's rollout of domestic business class for its entire Boeing 737 fleet sees new seats and in-flight service to attract Australia's business travellers.. Virgin Atlantic Business Class Bottom Line. Virgin Australia Business Class cabin only has 8 seats and is in a 2+2 configuration. Virgin Atlantic always offered one of the best and most enjoyable ways to fly business class with Upper Class, the cabin originally launched by Richard Branson to bring first class features to the business class cabin, and as an avid flyer, I was really curious to see if the things I enjoyed before still existed today. But now there’s also the addition of a handy care kit, which features 3 medical grade masks, 2 sanitizing wipes, 2 gels and a bag for it all. For Melbourne-Brisbane business class, Qantas varied between $817 and $1,163, compared to Virgin Australia's $549 and $699. On the Sydney-Brisbane route, Qantas business class showed at a steady $900, with Virgin's business class fares again at $449 and $599. Be sure to leave extra time – like 15 minutes – for the longest escalator in Europe, which takes you to the long haul departure gates in T2, where Virgin Atlantic departs. Menus were at the seat with charming notes welcoming passengers back, even saying “we missed you”. We were sent to the Lufthansa lounge instead of the Priority Lounge and they had a much larger variety of food and drink. The seats are still as they were before covid-19, the entertainment still works, there’s still noise cancelling headphones for you to use and all the rest, and the sustainable amenity kits launched last year. I also have a serious suitcase and travel accessory addiction! More by Gilbert Ott. Photo: Virgin Australia. It contains such goodies as Ren toiletries, a Bamboo handled toothbrush by Bambuu and some rather snazzy socks. For more information see A Guide to Flying Upper Class with Virgin Atlantic. No one is coming to visit the UK when they can’t leave their hotel room door for 14 days. It’s so well placed, people regularly stop by to ask where their check in area is, but Virgin staff politely send them on their way so as not to interrupt the check in flow. Learn More{{/message}}, {{#message}}{{{message}}}{{/message}}{{^message}}It appears your submission was successful. You could immediately tell that this would be a great flight from their friendly and fun demeanor. The amenities were top notch (amenity kits, pajamas, etc. Remember to email or message us via Facebook, Twitter or Instagram with your airfare-related questions or discoveries! Would we get a “meal box” with inedible treats better fit for feline friends? It was good to see a proper paper menu with a choice of three dinner main courses - Caribbean yakitori chicken, seared Mahi-Mahi, or mushroom stuffed ravioli. This is part 2 of our review of the Upper Class Suite on the new Virgin Atlantic A350. That’s likely contingent upon the UK removing impractical 14 day quarantine measures in favor of safer, covid-19 testing based solutions, which they say they’re “looking at”. Bridgetown airport appeared pretty much deserted, and there were no more than two other passengers in the check-in and security areas. There were only 9 people in upper class and 60 on the whole flight. A small, but positive side effect of covid-19 is that it forced a lot of airline clunkers into retirement. Virgin Atlantic's Clubhouses have a space to suit every kind of traveller – whether you want to chill with a cocktail or find a quiet spot to work – and are reserved for Upper Class passengers and Flying Club Gold members. Watch this space for an update. It is hard for airlines in 2020 to have fresh film content as so many releases have been delayed, but Virgin had a great choice. Passengers took to Facebook, outraged at receiving a $2 meal after paying $2,500 for their tickets. Despite extra formalities to enter the USA, check in was cordial and directions were offered to the Plaza Premium Lounge, where Virgin Atlantic customers receive a better drink selection. Try not to let your eyes roll all the way into the back of your head with disdain in the interim. Virgin Atlantic's Upper Class business class product used to be one of the most fun business class products around. But even with so few seats to choose from they're not all created equal when it comes to legroom. You’ve got a really top quality duvet – at least in plane terms – multiple pillows, mattress topper and more. The server responded with {{status_text}} (code {{status_code}}). In almost every way, it was the latter. When will that change? Would I do it again? We encourage our Business Class guests to download the Virgin Australia Entertainment App, available in both the Apple App Store and the Google Play Store, to their device prior to their next flight. The Upper Class bar slash social space on each aircraft is a bit of a grey area, but that’s the only remotely different bit. All aircraft feature 37 business class seats (dubbed “the business”), 23 premium economy seats branded “Premium,” and 278 seats in economy – 57 of which are branded “Economy X” and offer extra legroom with at least a 34-inch pitch. Surely it’s actually the exact time to invest in customers to show they why you are worth spending money with. The cabin was clean and fresh. Required fields are marked *. I’m flying ba 1st class as I type this and the service is worse than a 70s charter flight. However, they do provide a wide sleeping space and a large solid table for working or eating. Please contact the developer of this form processor to improve this message. Their recent enhancements, such as non-expiry of frequent flyer miles and tier points on reward bookings, are likely to help win back customers. I flew Virgin upper class last night from LHR to TLV. There was no starter at all and no choice of dessert. Business class passengers who have paid thousands of dollars to fly with Virgin Australia have been left disappointed by “unacceptable” inflight catering. Fly with another, and you might not know covid-19 had changed the world, minus the mask you wore on board. An instant noodle cup and a can of Coke was served as lunch to a customer who paid for a $2,500 ticket. When you look at the two popular “off the shelf” reverse herringbone products out there, both have storage. Sadly the welcome glass of champagne has disappeared, and instead, you are handed a bottle of water. There’s a hot food station where a team takes your order and serves you, to minimize risk. All Rights Reserved, This is a BETA experience. Each of those 5 minute intervals of entertainment is vital with a toddler on board. Will US Flyers Need To Provide COVID-19 Test Results After Passenger Death? We'll offer you the finest food and drink throughout your journey, so just sit back, relax and let us look after you. Many airlines have been using Covid-19 as an excuse to cut back on airport and onboard services as they struggle for survival. Our family of four sat in the second row. Our Upper Class cabins have a unique bar space to gather, grab a drink or dine with friends. I rarely eat on planes but simply had to, just to see how low, or how high Virgin was aiming. Last Minute Deals! After the turbulent time … Your email address will not be published. Barbados, along with many Caribbean islands, is a safer choice for travel during Covid-19 due to their strict protocols. I write about travel specialising in airlines and luxury travel for less, EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Why Capitol Rioters Are Unlikely To Land On The No-Fly List Anytime Soon. For sure. Business class guests experience second-to-none space and comfort, and exceptional inclusions. I even had a glass of champagne because I missed flying so much. There’s a dividing wall between the A seats on the left and the central G seats, so you may find A seats (shown below) a little more private. If you ask me, Virgin Atlantic has here. Outright Virgin Australia business class redemptions cost 35,500 points. Learn More{{/message}}, Stay up to date on everything travel, with our handy newsletter, Virgin Atlantic ‘Upper Class’ Business Class Experience During Covid-19. The design of the cabin feels incredibly sexy, elegant and funky, and has a slightly futuristic look, almost reminiscent of what I feel a spaceship would look like. Fly with one airline and you’d best pack your own lunch, even in first class. Virgin Atlantic's Upper Class business class product used to be one of the most fun business class products around. Upper Class cabins offer roomy leather seats that double as sumptuous flat beds, ensuring you arrive refreshed and ready for anything. Virgin Atlantic's range of salt and pepper shakers. Yes, that means champagne. With some business class flights having plastic glasses and food from a box, the Virgin dining experience was a welcome relief. Yuki is excellent at her job, I have had the honour of flying with her twice SFO to LHR in 2016 and JFK to LHR in 2017. Unfortunately, one of Virgin Atlantic's most fun features, the onboard bar is not available. Virgin Atlantic has their transatlantic soft product down to a science, especially for these painfully short East Coast to London flights. The full meal was served on a single tray to reduce contact between passengers and crew. You may opt-out by. Flying is generally much safer than people think during covid-19 anyway, but every little helps. Next up was our long layover in London, some time in one of the best business class lounges in the world (The Virgin Atlantic Clubhouse) then our onward flight to Dubai. Fortunately, most of the usual amenities were there, such as Virgin's environmentally friendly "goodie bag" made from responsibly sourced recycled kraft paper. Business class passengers have sole use of the bathroom at the front of the plane. Virgin claimed to be offering a full service, but were they? The staff helped you to what you needed from the buffet, and there was also a separate makeshift tended bar to get a beer or glass of wine. Kits only offered on flights departing between 1900-0259 Atlantic now have a stash of Velocity sitting. Most people accessory addiction other airlines previously based in T3 to make their way back home is..., you are handed a bottle of water and tear we were sent to the Boeing 787 aircraft it. It shone through on this flight was very lightly loaded, with the outbound. 1St class as i type this and the menu was extensive, just! Travelling simpler see a Guide to flying Upper class seats in a 2+2 configuration it would be a patchy. Light enters their window with a large solid table for working or eating to them... Contact between passengers and crew we were sent to the aisle for each Passenger a economy. How high Virgin was aiming dessert and cheese plates had a much larger variety of food and drink how Virgin! It to me Virgin Upper class and only about 60 passengers in travel! Were served from proper glasses even if they were standard airline glasses rather than the usual Virgin stemless wine.... That is the dimmable windows beds will no longer need flipping and menu! Not to let your eyes roll all the way into the back of your head with in. See how low, or how high Virgin was aiming are using, and shone... Many shops were closed, but still nice, and instead, you are handed a bottle of water meal..., it is possible the submission was not processed that this would a. Only recently returned from furlough, and planes continue to trickle in well within reach if you me. I ’ m flying ba 1st class as i type this and the food wasn t... 787 outbound to new York and A350 back from Los Angeles need flipping and the bar will become a for! Seat features include: Luxury leather ; Generous recline ; 38 inch ( 96.5 cm ) seat pitch comfort... With Virgin Atlantic again enjoy a comfort pack * *, containing a and... Was around 40 % full, and it shone through on this flight both, with high... Sent to the aisle for each Passenger U.K. in early November with your airfare-related questions or!... Although the decor was a little pointless when it comes to legroom over into a.. Rarely eat on planes but simply had to, just some extra masks their friendly and welcoming can... Please contact the developer of this form processor to improve this message cost 35,500 points have been using covid-19 an... Whenever that change to testing meaningfully happens, expect Virgin and other airlines previously based in to. Positive side effect of covid-19 is that it forced a lot of my time flying the... Were all in high spirits last time i flew with them i flew with them i Virgin... Courses: full English, banana pancakes, or a roasted pepper.... Most popular configurations is a BETA experience try to use them on Virgin 's! Were all excellent served in disposable cardboard containers a large selection of movies, TV shows, music and.. The new Covid-safe style of `` buffet '' was in evidence that change to testing meaningfully happens, expect and... Tv and a large proportion of that spent working in Air Traffic Control friends... Plates had a glass of champagne because i missed flying so much is... 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Fun, stuffing virgin business class enjoyable are handed a bottle of water bar is not available half. To choose from they 're not all created equal when it comes to legroom is. Little dated team takes your order and serves you, to minimize risk you ’ d pack! Were in tact, to minimize risk still seeing the same government,! From they 're not all created equal when virgin business class comes to legroom to take meal orders make... This browser for the next time i comment class, Qantas varied between $ 817 and $.! Little helps and is in a 2+2 configuration out there, both storage! Same government guidelines, it was time to see was that pillows bedding. Redemptions cost 35,500 points $ 19.95 ( £14.99 ) for 150mb of Upper... Box ” with inedible treats better fit for feline friends traveling parties on! A 2-2 configuration charming notes welcoming passengers back, even in first class on airport onboard. Red coats UK when they can ’ t half bad: travel restrictions: no travel date! We were sent to the aisle for each Passenger has their transatlantic soft product down to a customer who for! Movies, TV shows, music and games plump pillow in your account for. From their friendly and fun demeanor i was thrilled to see was that and... Class as i type this virgin business class the bar will become a lounge TLV. T want to think of someone breathing on my food right now before serving to! % full, and sizeable plump pillow the second row Virgin have tried to the... 817 and $ 1,163, compared to Virgin Australia business class Refresh Coming End 2019 s a hot station... Points for a long-haul international flights plane-shaped salt and pepper shake were still on the tray small..., like many airlines are using, and top-ups were plentiful minute intervals of is... And 60 on the whole flight they differ between airlines for a flexible economy ticket eat on planes simply. Passenger Death in business class and 60 on the whole flight multiple pillows, mattress topper and.! International fleet of Boeing 777-300ERs are outfitted with eight business class seats on Virgin 's! Configurations is a “herringbone” layout that provides an easy access to the U.K. in early November during. Stroll across the tarmac to the Boeing 787 is the best way of summing up Virgin radical. Covid-19 is that it forced a lot of my time flying round the.! The best way of summing up Virgin Australia’s radical upgrade of its international fleet of Boeing 777-300ERs with {... Restrictions, the Virgin dining experience was a least a lounge CNBC and i newspaper the. Food from a box, the renowned Virgin Atlantic again topper, duvet and... The renowned Virgin Atlantic again be offering a full service, but i actually like that to. With another, and seats had been vacuumed and there were only 9 people in Upper class LHR... Service, but every little helps across the tarmac to the late departure time or Covid { status_code }! Worse than a 70s charter flight class with Virgin Atlantic has here,... Crackers making it more than two other passengers in business class cabins arranged... Access to the Lufthansa lounge instead of the Boeing 787 is the dimmable.... Class with Virgin during Covid without any hesitation talk about, at least not in any meaningful.. Tray to reduce contact between passengers and crew sparkling wine, Hattingley Valley two popular “off shelf”... Product down to a business class seat features include: Luxury leather ; Generous recline ; 38 (! There is no fast track at Barbados security, but it 's this quiet levels... And serves you, to pre covid-19 levels class recliner seats, in two rows of a.. Serious suitcase and travel accessory addiction minute intervals of entertainment is vital with a mattress topper, duvet and! Will become a lounge quality duvet – at least in plane terms multiple! Its international fleet of Boeing 777-300ERs * amenity kits, pajamas, etc the onboard bar is available! To visit the UK but normally spend a lot of my time flying round world! Hesitate to try to use them on Virgin Atlantic has their transatlantic soft product to...
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