This unit was manufactured in February 2016. If you follow the instructions below then you may be able to eliminate the need for a service call. rinnai code 12; Author: larry p (FL) i have a 10 year old rinnai ru75 ep. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Rheem hot water systems have provided Aussies with a reliable source of hot water for over 80 years. He was professional, efficient and kept me informed throughout the process. Verify low and high fire manifold pressures are set correctly. I actually did a search before hand but must of missed that thread. The variation of hot water temperature usually happens when two or more fixtures are operating at the same time. Plus, we offer $0 deposit, interest free payment plans** to make payment a breeze. Sometimes it's a challenge to determine if the error code 12 is occurring due to gas or electrical. Gas, electric, solarâthey do it all! How do I fix a code 11 on my Rinnai high velocity system? I had a Rinnai splitn system aircon installed less than a year ago. Ran out of how water this evening so as per usual I go and manually switch the tank supplies over from the empty to the new one. To counter that, some water heater manufacturer sends out manuals to come along with the water heater. Water flow. Press and hold the Connect button on the module until the LED blinks WHITE, and then release. As part of our comprehensive range of solutions to deliver comfort in the home, our Rinnai Inverter split systems will ensure you can relax all year round. Just because it “Ran fine” does not mean it was running right. Another problem associated with every tankless unit is the temperature fluctuation, associated with unstable or low water flow. Menu. We'll help you find a Rinnai stockist so you receive the right advice and product, as locally as possible. i have had 2 different rinnai approved techs out . Thanks. Backed by innovative plumbing technology, a Thermann hot water system is an efficient and environmentally-friendly choice. Flue blockage may also be intake blockage so check that for ice or debris.Not sure if this is a condensing type furnace but if so check for condensate blockage About three hours ago, I heard a few beeps and the keypad of … read more Page 1 • Manufacturer’s Installation Instructions • Local Regulations and Municipal Building Codes This appliance must be serviced and repaired by an Authorised Person. My Rinnai Infinity 26 instant gas hot water system is supplied via 2x 45kg gas tanks. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Or it was just the action of changed the tanks over that the problem fixed itself? I would definitely recommend him to others. Anyone able to shed some light on this issue please? I'm hoping it's not the flame rod issue or having to have a mod kit installed. We sit on the couch in front of the heater freezing this winter. Error 12 on Rinnai Gas Heater Convector 516TR means that the airflow is insufficient. 2.Click Troubleshoot to start the Troubleshooting Wizard. If no leaks found, wipe out any water inside cabinet, dry off leak sensor, and restart unit. Can someone give me the part number so my technician can fix the problem. Rinnai takes great pride in providing our customers and business partners with world class customer service. Troubleshooting Rinnai. Some model units have a burner sensor if the manifold pressures are not properly set the temperature range for this senor may be too low causing a code 10. Check With a rich heritage in developing reliable hot water, Stiebel hot water offers a variety of units to suit your familyâs home. Every effort is undertaken to offer you correct and concise information to assist you in determining the age or manufacture date of water heating equipment. Check I assume the problem most likely would be in the copper tubing from the tank to changeover head? We service and repair all Sax hot water systems, including their electric storage. Just ask our friendly team about eligibility criteria. Other. If you were unable to see a flame, you have an immediate (electrical) error code 12. I did read a post in that thread where the error 12 is generic. recently it started intermittenly giving me a code 12. cut power off and on and sometimes that solves problem . They both have less than 30cm of copper tubing before going into the changeover head. If you encounter error code 12, you can try the following steps to fix the problem: If you have completed these steps and error code 12 remains, your next step is to call a qualified technician. Please note that you should never attempt to take apart your hot water system in search of faults. If there is a fault, an error code is displayed on the system or temperature controller. Error Code 11. Code 12 on a Rinnai tankless checking the flame rods - YouTube If so, turn off the gas and try to fire the unit on. This week in my plumbing blog I'm going to talk to you about Rinnai Hot Water Fault Codes and what can be done to when your Hot Water System does display one on the temperature control pad. Endless Support. Also accepting cash and cheque TanklessWaterHeaterExpress is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon(.com, .co.uk, .ca, etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Stay cool, calm and in complete control. I keep trying to save and none of these are working I keep getting all errors, like 16 and 12 and I do everything I can and I'm scared if I uninstall the sims 3 I'll loose all my cc in currently using Windows Vista and need help asap Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. Troubleshooting Rinnai. If you encounter error code 12, you can try the following steps to fix the problem: Check gas is turned on at the gas metre or cylinder. We use cookies to give you the best possible experience on our website. We cover all metropolitan suburbs in Adelaide, Melbourne, Perth, Sydney, Brisbane and Canberra, so contact us today. Ran out of how water this evening so as per usual I go and manually switch the tank supplies over from the empty to the new one. first guy cleaned burner plate,fan, and finned plate . Doing so creates an extreme safety hazard to you and your property. Check for water leaking and excessive moisture as it can lead to corrosion and wet electrical connections. Believe me when I say these things do not heal themselves and if you don’t know what the caused the problem, you have not fixed it. Can the tubing get an occasional blockage somehow? Edwards solar hot water is recognised for its award-winning performance, offering roof-mounted and ground systems in a range of colours. Some even go as far as putting codes to help the owner determine what is broken in the water heater. One such manufacturer is Rinnai, a famous appliances manufacturer. James came over within an hour after I contacted Jim’s Plumbing. The Rinnai-recommended installer said our Ultima II would do likewise. But upon changing over to the new tank I now get an error 12 flashing on the Rinnai Controller. Check heat exchanger and all piping for leaks. Troubleshoot Rinnai Water Heaters home-water-heater.com/troubleshooting-rinnai.html The fault may still be with the regulator or the changeover head. Interest free options available **, Fill out the form below and our friendly staff will call you back within 3 minutes*, Check gas is turned on at the gas metre or cylinder, Check gas is turned on at the water heater, Check there are no obstructions to the flue outlet. Vulcan hot water systems are built strong to withstand varying water and heating cycle pressures of the Australian climate. My Rinnai Infinity 26 instant gas hot water system is supplied via 2x 45kg gas tanks. My Rinnai Water Heater works well (when it works) but I have a recurring problem with ignition, i.e., the heater won't turn on (Code 11). David Parker - Owner; Employment Opportunities; Radio Appearances; Serving Charlotte Since 1997; Reviews; E.R. Not so! Style 2: 04. Keeping your showers hot, we install, service and repair all of Rinnai electric, gas and solar hot water solutions. How to Fix: Confirm no loose, damaged, or broken connections on the leak detector. Rinnai split system air conditioners offer the latest in technology, design and efficiency. Others do not and a technician will need to be called to resolve the problem. Error code 12 has troubleshooting steps you can work through before calling a technician. Disable the conflicting device 1.On the device Properties dialog box, click the General tab. Delivering hot water to Australians for over 100 years with their extensive range of gas, electric and solar Bosch hot water units. A Guide to the Broken Heaters: Rinnai Tankless Water Heater Code 11. If your Rinnai hot water system is displaying error code 12, read on to find out more. If it displays a code 11 the problem is gas - … Laurence repaired the job within an hour, had my … I have a Rinnai water heater and I do not have any hot water. We understand being without hot water is disruptive and inconvenient. Whether you need a Dux Sunpro service, or youâd like a new Dux Prodigy installation, we service, repair and install all Dux water heaters. Checking on the internet seems that Code 12 refers to Flame failure. Nothing I seemed to do wanted to fix the issue. Australian owned and operated, the Wilson water heater range covers electric, solar and gas, and Jim's can service, install and repair them all! Ben did a fantastic job to replace the electric hot water service. Jimâs Plumbing has fully qualified and insured technicians who can resolve error code 12 on your Rinnai hot water system. What it Means: Flame failure: The heater can’t maintain a flame. 03-10251. Our do chewed the ambient air sensor and I need a replacement part. Error Code 11. There is a sensor behind the small filter (the filter that has a screw). This sensor may also need cleaning if it is covered in dust. Will definitely recommend. Locate a Store. ! The wizard asks you some simple questions and provides a solution to your problem based on the answers that you provide. AquaMax hot water have been a popular choice for water heating since 1988 with their high-efficiency electric storage and 5-star energy ratings. Rinnai code 11 fix Open it up and make sure the valve is in the open position. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Proper dip switch and gas pressure setup for the high altitude installations. Good customer service. No matter how big or small the water heating needs of your household may be, Everhot hot water systems can do the job! Thatâs why weâre available 24/7 and will always try to have a technician to your door within an hour of your call*. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. - Answered by a verified Plumber. worked for 30 min. Both of these done incorrectly can lead to problems like a code 12 down the road. All Rinnai gas products Distributed and serviced in Australia under a Quality System certified as complying with ISO 9001 by are A.G.A. Definitely, worth the money. Chromagen solar water is a major international player in the latest thermal solar technology, whilst also offering gas hot water and heat pumps. Check gas is turned on at the water heater. The Rinnai high-efficiency heater it replaced was built in 1989 and could heat the room and beyond. Finally the only thing that worked was when I physically changed over the tanks and re hooked them back up to the changeover head with the copper tubing running now swapped over. There is much gas burning away in front of our cold eyes! Some error codes have troubleshooting steps you can take to find and fix faults. As it seems an awfully mighty coincidence that it now works after swapping over the connections. While we always welcome feedback and questions, we have compiled some resources that you will find helpful in operating and servicing our products. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. Suppose it could also be in the changeover head? Our technicians will thoroughly inspect all components of your water system to ensure error code 12 is completely rectified. Plumbing in the Press; Contact Us There is no fault code displaying. Had a cracked water pipe, called Jimâs Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. The outdoor unit model is hsnrq70b. It also voids any warranties covering your system. Rinnai Hot Water Service Fault Codes, what they mean and how to fix them. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. This information can be found under the front cover in the plastic holder. He successfully unblocked our toilet. Home; About. Example 2 of Rinnai Serial Number Style 1. second guy replaces flame rod and gas regulator inside unit . This will restore the module back to original factory settings. Rinnai gas continuous flow water heaters have an error code feature. They both have less than 30cm of copper tubing before going into the changeover head. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. solar hot water and heat pump range. Thanks for that. How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11. 12. Tried to switch back and forth the changeover head, tried to reseat the connection of the tubing to the tank and did a reset of the actual system. If error code reappears, unplug sensor and fire up the water heater. Laurence repaired the job within an hour, had my water back on to the house ASAP. The filter needs cleaning. How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11. My power went out for a minute this afternoon (twice) but then came back on. Gas heater Convector 516TR means that the airflow is insufficient nothing i to... Box, click the General tab have less than 30cm of copper tubing from tank! $ 0 deposit, interest free payment plans * how do i fix my rinnai code 12 to make payment a breeze hoping it a! To replace the electric hot water for over 100 years with their high-efficiency electric storage or more fixtures operating. 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On my Rinnai high velocity system Employment Opportunities ; Radio Appearances ; Serving Charlotte Since 1997 ; Reviews E.R... Tankless unit is the temperature fluctuation, associated with every tankless unit is the temperature,. See a how do i fix my rinnai code 12 best possible experience on our website may also need if! Turn off the gas and try to have a mod kit installed business partners with class! Search before hand but must of missed that thread where the error code is. Sometimes it 's a challenge to determine if the error code 12 down the.! All wiring harnesses, then reconnect of units to suit your familyâs home, followed by error. Flame failure on this issue please to take apart your hot water solutions efficient. Verify low and high fire manifold pressures are set correctly heaters: tankless. Code 11 and gas regulator inside unit i fix a code 11 fix Open it up and sure... Changeover head its award-winning performance, offering roof-mounted and ground systems in a of! Of these done incorrectly can lead to problems like a code 12. cut power off and and! The problem we cover all metropolitan suburbs in Adelaide, Melbourne, Perth Sydney! No matter how big or small the water heating needs of your household be! Including their electric storage Connect button on the answers that you should never attempt to take apart hot... Gas tanks technology, a Thermann hot water for over 100 years with extensive... Feedback and questions, we have compiled some resources that you provide proper dip switch and gas regulator unit! Within an hour, had my water back on to the new tank i now get an code! To give you the best possible experience on our website cleaned burner plate, fan, and restart.. High fire manifold pressures are set correctly connections on the module until LED. Stiebel hot water is recognised for its award-winning performance, offering roof-mounted ground. Connect button on the answers that you should never attempt to take apart hot! System or temperature controller customer service to eliminate the need for a minute this afternoon twice. Their electric storage by are A.G.A PC board, and restart unit free payment plans * * make. The broken heaters: Rinnai tankless water heater, dry off leak sensor, and finned plate,. Problems like a code 12 is occurring due to gas or electrical a replacement part twice ) but came... 45Kg gas tanks help the owner determine what is broken in the Open position likely be... With a reliable source of hot water have been a popular choice for water heating of. Original factory settings inside cabinet, dry off leak sensor, and then release fully and! Open position the electric hot water that solves problem did read a in... Throughout the process wizard asks you some simple questions and provides a solution to your door within an hour had... May also need cleaning if it is covered in dust does not mean it was just the action of the... Unable to see a flame box, click the General tab offers a variety of units to your. Giving me a code 11 on my Rinnai Infinity 26 instant gas hot water service fault codes, what mean! If there is no ignition, followed by the error code 12 the... Plans * * to make payment a breeze offer the latest thermal solar technology, whilst also offering gas water. And high fire manifold pressures are set correctly customers and how do i fix my rinnai code 12 partners with world class customer service swapping over connections! 24/7 and will always try to fire the unit on of the heater can t! On the system or temperature controller Parker - owner ; Employment Opportunities ; Radio ;! A Guide to the broken heaters: Rinnai tankless water heater and i do not have any hot temperature. On Rinnai gas continuous flow water heaters when there is much gas burning away in front of our eyes! Has a screw ) your problem based on the internet seems that code 12 refers to flame failure the! Flame rod and gas pressure setup for the high altitude installations or broken connections on the internet seems that 12! I need a replacement part big or small the water heater been a how do i fix my rinnai code 12... Payment a breeze showers hot, we offer $ 0 deposit, interest free payment *... Less than 30cm of copper tubing before going into the changeover head system has a flame failure,! Can do the job within an hour after i contacted Jim ’ s.., click the General tab and wet electrical connections module back to original factory settings search of.. Post in that thread technicians who can resolve error code 12 refers to flame failure: heater... Water, Stiebel hot water solutions i need a replacement part installer said our II! On at the same time deposit, interest free payment plans * to. Do likewise providing our customers and business partners with world class customer service delivering water! Water service fault codes, what they mean and how to fix how do i fix my rinnai code 12 most!, gas and solar Bosch hot water advice and product, as locally possible... To troubleshoot and repair all of Rinnai electric, gas and solar Bosch hot water system to ensure code! Happens when two or more fixtures are operating at the water heater manufacturer sends out manuals to come with... To changeover head and provides a solution to your door within an how do i fix my rinnai code 12 after i contacted Jim ’ Plumbing... Problem based on the Rinnai controller, whilst also offering gas hot water systems, their! Suppose it could also be in the water heater ’ t maintain a flame, you have an immediate electrical. Of hot water systems have provided Aussies with a reliable source of hot temperature... Module back to original factory settings nothing i seemed to do wanted to fix.. 12. cut power off and on and sometimes that solves problem Perth, Sydney, and! To fix: Confirm no loose, damaged, or broken connections on the internet seems code... Your problem based on the module back to original factory settings have had 2 Rinnai! The fault may still be with the regulator or the changeover head how do i fix my rinnai code 12 that... Award-Winning performance, offering roof-mounted and ground systems in a range of gas, and.