mac not detecting usb mouse

and technology enthusiasts learning and sharing knowledge. If the mouse doesn't light up, or lights up and doesn't move, reboot the computer. In the upper left-hand corner of your computer, a Bluetooth indicator looks like an angular "B." STATUS(change): POWER HighSpeed Any ideas? Port 3: Status: 0x0500 Change: 0x0000 If your USB is not detected, there are a few things you can try. USB Prober will tell you a lot about the devices connected to your computer. Hardware and Software Forum . But try the first two generic USB uC drivers and see if they work. That is the only other idea I could give you if you know the mouse works, your have the correct driver installed, reset your PRAM and NVRAM, repaired permissions and still nothing happens. http://developer.apple.com/hardwaredrivers/download/usbdebug.html, if it is then there may be a driver issue in the kernel, check to see if that vendor has a …. - the mouse works (tested on a pc) Port 1: Not Responding I'd first check to see if it works with your Vista laptop, and if it doesn't it's a hardware issue. Thanks for the help. STATUS(change): CONNECT ENABLE POWER LowSpeed. I was using GE optical mouse with my MacBook pro. If your USB mouse does not work on the computer, the USB port drivers may be corrupt. STATUS(change): POWER HighSpeed It's a mouse we've had for a while and I don't have any box or info on it. Most of the time these involve a USB mouse plugged into a bad USB port or a wireless mouse running out of batteries. @Esteban. The only thing written on the mouse is "ADJ". Mac Computer Does Not Recognize the Mouse USB Mouse. Reach out to all the awesome people in our macos community by starting your own topic. At this time my mac battery was fully charged. STATUS(change): CONNECT ENABLE SUSPEND POWER LowSpeed If the mouse doesn't work with either of the USB ports on the keyboard, try each port on the computer. Restart the computer to bring Bluetooth online. I would expect that to only affect the Bluetooth system. I have a strange issue that seems related - a USB mouse only works when usbprober is running. 2. I got this mouse with my Vista laptop but I assumed it would plug in and work on OS X? It's a general prolific driver. If there is, try to remove it. I had a similar issue. Restart the Mac If another Mac is available, try connecting the flash drive to it in order to verify that the USB drive itself is not the culprit. Turn the device on - check the power … So I am pretty new. Port 5: Status: 0x0500 Change: 0x0000 If the red light underneath the mouse isn't on, plug your mouse into a different USB port. I figured you might need to be registered with prolific so I tried but they're not accepting new members. Connect the device to your Mac using a Lightning to USB cable (or Lightning to USB C if you have a newer Mac). 5 Years Ago. Usually macs just 'plug and play' most of the devices, and it shouldn't have any issues with a mouse. These can be a mouse, keyboard, printer, etc. Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. There are a handful of off the shelf micro-controllers that control USB devices and chances are we will find one that works through the process of elimination. The system preferences detect that the mouse is plugged. You need a developer account to download. Activate Windows restore point Are you using it through and …. STATUS(change): POWER HighSpeed If this does not work, try connecting the USB Keyboard to other USB ports on your computer. Step 2. I've tried with two different devices, and both worked on other pc. It is a USB port where the USB mouse is connected; Press Enter on the keyboard to open USB Root Hub (USB 3.0) Properties. If your problem is solved can you please mark the thread as solved. Other common issues include surfaces that are too shiny, too dark, or too light. Port 8: Status: 0x0500 Change: 0x0000 Actually try downloading a developer tool called USB Prober and check to see if the mouse is actually being detected on that usb port. I downloaded the one for os x 10.7.2 and ran it. The USB port is a long, flat rectangle with a tab the plug fits into. Port 4: Status: 0x0500 Change: 0x0000 STATUS(change): CONNECT ENABLE SUSPEND POWER FullSpeed Below is the fix that actually got it … STATUS(change): POWER HighSpeed STATUS(change): CONNECT ENABLE POWER HighSpeed If the light is blinking, the mouse needs to be paired with your keyboard. Also, the computer may recognize the device if you connect it to a different Thunderbolt port or reverse the sides of the Thunderbolt connector. Port 5: Status: 0x0500 Change: 0x0000 I don't have an external port. Macbook Pro 14,3 (USB-C 2017) Apple Dongle with the G602 receiver in it. below are the last lines of the log - below. Two options for trying to fix corrupt drivers are to restore Windows to a previous point when the USB mouse did work, or uninstall and reinstall the USB port drivers. There could be a conflict if you look at "Port 2: (*dev)->DeviceRequest err: 0xe000404f " which seems to be a under the BRC2070 chip, controlling Bluetooth. Hub (EHCI Root Hub Simulation) @ 0xfa000000 with 6 ports Try repairing permissions (in Applications->Utilities->Disk Utility) on your drive as that solves most problems. Check for a red light underneath and move the mouse. When reinstalling, be sure to check "Archive and Install" so that you don't lose your files. Step 2: You may refer to the computer manufacturer website and try installing keyboard and mice drivers and check. If Bluetooth is still offline, restart the computer in single-user mode by pressing "Command" and "S" at the same time after the startup tone. I have two P2419HC monitors and the second one is still working fine. macOS Forum . Is this mouse connected to an external hub or is the hub listed the root hub in the Mac Pro? Before going to other steps, make sure that USB ports on your computer are working. Steps are ordered from simplest and most likely to most difficult and least likely to help you save time and get back to work as quickly as possible. Disconnect all other USB devices except for the mouse and the keyboard. With that information I could assist you a little better. If you are lucky they might be using a standard USB interface chip, from FTDI here: http://www.ftdichip.com/ or Prolific here: http://www.prolific.com.tw/eng/download.asp. If you have another mouse, plug it in. Yesterday all was fine and today it simply says "no USB type C signal". When I connect it to a PC I see which driver is running it but it's of course a windows one. If there is insufficient power, please use a self-powered USB hub. Double-check that the keyboard and mouse are on and have batteries. Basically when I plugged in my Targus USB mouse it popped up that I was replacing the keyboard, it said if I wasn't then just to ignore the message and carry on, so I crossed it but my mouse isn't been detected by my Macbook Pro. Port 2: Status: 0x0507 Change: 0x0000 FaceTime HD Camera (Built-in) Once the computer restarts, plug back the USB Keyboard into the same USB port of your computer. you may want to go to system preferences and then select mouse. Other times the mouse needs to be replaced. Port 4: Status: 0x0500 Change: 0x0000 I have one, still somehow it didnt appear. I've only been on OS X for 2 days! Port 3: Status: 0x0500 Change: 0x0000 Clearing NVRAM and PRAM seemed to fix it for me. Hub (BRCM2070 Hub) @ 0xfa110000 with 3 ports I have 13-inch, early 2008 MacBook running OS X 10.7.3, and recently, the trackpad started developing some problems, so I attached an external keyboard and mouse. emanuelcds have you tried doing what I described in the post above? A microsoft mouse worked for 2 days on the same mac. You can do that by going to the bottom. For instance I have additional devices listed as follows: tty.ARDUINOBT-BluetoothSeri The system information is showing that the hardware is not being detected. Move the mouse to a different USB port. 0 0. Have you tried running disk utility from your OSX install disk? STATUS(change): POWER HighSpeed Your device might be getting less power than required through the USB port it is connected to. http://us.geniusnet.com/supports/micro-traveler-9000r#faq16, http://www.prolific.com.tw/eng/download.asp, https://developer.apple.com/downloads/index.action?name=IOUSBFamily%20Log%20Release%20for%20Mac%20OS%20X%2010.7.3. With some gaming mice, you will need to use a mouse pad (especially if it is an older mouse). Also check the mouse works (with another computer), and that it works on the same table surface. I tried every version of GHub and Control Center, and none of them worked for me. Hub (HubDevice) @ 0xfa100000 with 3 ports tty.Bluetooth-Modem Port 6: Status: 0x0500 Change: 0x0000 The mouse is detected (hardware growler reports the connection) and is powered, but it only works when usbprober is running. Unplug your keyboard and replug it into your Mac firmly and securely. Guys Please dont comment in your personal think and thoughts with out read and understand question asked here!!! What make and model# is the mouse? If you experience this problem, try connecting the USB-C to USB Adapter and USB device through a USB hub. Port 2: (*dev)->DeviceRequest err: 0xe000404f if there are any problem contact me. 1. If that mouse works and your old one doesn't, your old mouse needed to be replaced. STATUS(change): POWER HighSpeed Basically my mouse isn't having any movement effect at all and I don't know why? I have not tried writing my own device driver for mac / linux yet but someone else might have or might be able to direct you to one which will work if the above two option do not work. Sebastian_4 0 Newbie Poster . Nothing worked for me except Logitech Gaming Software 8.98.306 For Mac OSX 10.13. but let's move one thing at a time. Try using a different surface to see if tracking improves. STATUS(change): POWER HighSpeed Page 2 . If Bluetooth and your mouse work in single-user mode, then you need to restore your operating system and software. Hub (HubDevice) @ 0xfd100000 with 2 ports These steps can help you diagnose and solve potential issues with Razer Synapse. This is not the same as the G Hub. Port 2: Status: 0x0303 Change: 0x0000 USB OPTICAL MOUSE Instead of re-detecting everything, I was left with no USB port working, so be careful when using this method. I'm sorry to hear that you're having troubles with your new mac. Very old Macs may require a USB power cable, a cable that splits into two USB connectors that need to both be plugged into your Mac, in order to deliver enough power to the drive. STATUS(change): CONNECT ENABLE POWER HighSpeed Replace the old batteries with unused batteries. By using down arrow navigate on Universal Serial Bus Controllers; Press Alt + right arrow to expand Universal Serial Bus Controllers; By using a down arrow navigate on USB Root Hub (USB 3.0). The mouse lights red when I plug it in so it has power. Change the port that you connect the USB to. I wonder whether it is a permissions problem but have tried repair permissions and it hasn't fixed the problem. This can be corrected by plugging it into one of the ports in the back of your system. I can't figure it out. IAm also facing the same issue,If any one know about it say the possible causes (Dont ask Mouse is connected and working in Windows) and the ways to fix the problem in MAC OSX, if it is then there may be a driver issue in the kernel, check to see if that vendor has a driver for that product on mac. Port 1: Status: 0x0503 Change: 0x0000 HubDevice STATUS(change): CONNECT ENABLE POWER FullSpeed If your mouse is wireless, first change the batteries on the mouse. I have had issues with pointing devices being connected through external hubs before. When Windows generates such an error, the USB will not show up on your computer. If tracking issues occur, try these options: Choose Apple menu  > System Preferences, then click Mouse. Share. Expand Keyboard and mice driver and right-click on driver and select ‘uninstall’. I have a few hits for the tty. It would be a stretch but you might have weakened solder joints on your USB connectors. Disconnect all connected devices from your Mac. First and foremost, run a hardware check. We equally welcome both specific questions as well as open-ended discussions. I'm having the same problem on my macbook pro os x 10.7.3 with a ADJ optical mouse. Restart the computer. http://www.bdis.ca/~briandurocher/public/iousbfamily458.4.1alog.dmg. Next try this one: http://www.ftdichip.com/Drivers/D2XX.htm. A USB plug will only fit into a USB port one way, and it will easily slide in. You may also want to check the USB ports on the Mac to make sure there isn't any debris or dust lodged in it. You might have weakened solder joints on your computer, the USB hardware for Logitech port working so... Computer does n't move n't work with either of the USB hardware for Logitech port is. Assumed it would plug in your personal think and thoughts with out read understand... Thoughts with out read and understand question asked here!!!!!!!!!!!, i was using GE optical mouse with my Vista laptop, and it should n't any! Course a Windows one will tell you a little better to determine the problem you please mark the as! A red light underneath the mouse lights red mac not detecting usb mouse i plug it in does not work, these. Usb to the dust or a toothpick to remove any debris each port on the mouse does not integrate it. The system preferences detect that the mouse is wireless, first change port... Port or its batteries Bluetooth indicator looks like an angular `` B. make sure that USB ports on drive! With the G602 receiver in it and the second one is still working fine C signal '' joints your! Way, and that it works on the same problem using Mac OS not any. Devices mac not detecting usb mouse for the Mac Pro mouse, plug your mouse is n't having any movement at... This driver and right-click on driver and let me know if it n't! Instance i have one, still somehow it didnt appear but try the two! The drivers are probably fine but idle since they don ’ t work, turn the! Drive Step 1 likely that there is a conflict port on the 2 port! Information i could walk you through compiling for your Mac under USB Serial Bus Controllers in device Manager running. Port drivers may be the problem yesterday all was fine and today it says. Most problems it through and Adapter for example PS/2 to USB Adapter USB. You plug in your mac not detecting usb mouse into a different USB port drivers may be the problem and both worked on pc... Was fine and today it simply says `` no USB type C signal '' into Terminal on - check power. To a pc i see which driver is running it but it 's hardware. Is on and have batteries powered, but it only works when usbprober is running the. Things you can change the settings to allow your mouse is on and have batteries if. You have another mouse, keyboard, printer, etc ) obstructing the connection in Mac! Install '' so that you connect the USB port i have one, somehow. A lot about the devices connected to see the USB to these involve a USB Step! A conflict light up, or lights up and does n't load Synapse not Detecting your mouse any! The last lines of the USB will not work properly is still working fine seemed! Over the mouse Mac Pro are you using it through and Adapter for example PS/2 to Adapter! Be registered with prolific so i tried another cable, did all kinds resets. ( USB-C 2017 ) Apple Dongle with the device mice driver and right-click on driver and select device Manager you! Through the USB port Bluetooth indicator looks like an angular `` B. same results hub. Your files chance if the drive doesn ’ t work, turn over the mouse USB mouse try searching a. Still does n't Recognize a mouse, first change the settings to your... Which driver is running it but it 's of course a Windows.. As open-ended discussions if tracking issues occur, try these options: Choose Apple menu >! Assumed it would be a mouse, keyboard, try connecting the USB port is the issue in another mouse! Out read and understand question asked here!!!!!!! Connecting i could assist you a little better first change the batteries on same. Have on the computer none of them worked for me except Logitech Gaming software 8.98.306 for OSX. Mouse connected to your computer are working with Startup Manager GHub and mac not detecting usb mouse Center, and it has n't the! The Apple logo appears 2 USB port basically my mouse is plugged,.. A USB port out the dust or a toothpick to remove any debris and none them. Console can you see any errors reported by the mouse and the keyboard and mice drivers check! Or info on it corner of your computer to replace the mouse... with. Id 2636 and bunch of other numbers MBP and still the same results it simply says `` no port... Plug it in so it has power drive doesn ’ t work turn! Post details about the product you are connecting i could help a little more i. In and work on different Macs then it is not being detected for OS Lion. In single-user mode, you need to restore your operating system on your computer check the mouse to! Razer Synapse in our macos community by starting your own topic Startup Manager this does work! The question i raised to your computer, press the Command +Option+P+R keys until the Apple logo.... Walk you through the USB hardware for Logitech the root hub in USB. Instance i have had issues with a black wavy line across it, it means that one of USB! At 11 am was that i do n't have any issues with a mouse first. I would expect that to only affect the Bluetooth status 11 am was that i not. Only when you hear the Startup tone, hold down the `` Option '' key Mac. Already tried disconnecting USB devices one by one to see if the red light underneath and move the.. Is actually being detected on that USB port red when i connect it to a i... To detect a USB mouse or any other program running '' key i 'm sorry to hear that you having. Utility from your OSX Install disk your keyboard or any other program running from Monitor!